Shipping policy

Shipping Policy

Thank you for shopping with Midray.co.uk. We aim to process and deliver your order as quickly and efficiently as possible.

Processing Time
Orders are typically processed within 1–3 business days. Custom length handles and made-to-order items may require additional processing time, which will be noted on the product page.

Shipping Methods & Delivery Times
We use standard shipping services to deliver orders within the United Kingdom. Estimated delivery times are:

• Standard shipping: 1-3 business days

• Express shipping: 1 business day

Please note that delivery times are estimates and may vary due to carrier delays, public holidays, or unexpected circumstances.

Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, delivery method, and destination. Customers are responsible for all shipping fees unless otherwise specified for promotions or special offers.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

International Shipping
Fees apply for international shippinga nd will be displayed at checkout

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at midray88@gmail.com